Job Title : Saleforce System Administrator

• You will assists with meaningful technology product development that brings value to our central service teams (e.g., recruiting, payroll, legal).
• You will work under the direction of the Technical Product Manager, provides user support, assists with preparing documentation for internal controls, and supports Team Force with development and QA testing.
• You will have the responsibility of achieving optimum adoption and utilization of our platforms.

• Experience in Agile project management and iterative technology development
• Experience with Salesforce.com, Microsoft Office Suites (e.g., word, excel) is preferred

• Work effectively in a collaborative work environment, fully engaging with internal Salesforce team by participating in estimation and ongoing improvement through retrospectives
• Collaborate with internal Salesforce team to build, test, and verify solutions meet requirements within dedicated sprint cycles
• Participate in dedicated sprint cycles by completing configuration or declarative development as described within user story requirements
• Provide quality assurance testing and configuration review on new Salesforce functionality prior to production release
• Ensure iterative release of technology is supported by user acceptance testing and document all necessary approvals as directed
• Research opportunities and propose solutions to utilize Salesforce best practices to improve productivity and lessen technical debt
• Gain a deep understanding of our Salesforce setup and custom processes to provide support to stakeholders in different functional areas, assisting users with best practices to improve and increase their knowledge of Salesforce
• Serve as a liaison for internal stakeholders by resolving support cases, triaging issues, and escalating as necessary
• Execute operational functions such as provisioning of new user access or internal department changes and regular internal system audits as directed
• Develop and create customized reports and dashboards based upon stakeholder needs; support with data audits and clean-up efforts as necessary
• Support adjacent products and services to our Salesforce solution as assigned (e.g., DocuSign, Conga); work with add-on tools, such as FormAssembly

• To be able to work in a fast-paced agile development environment.
• To be a self-starter but ability to work and lead team.
• To have excellent written and verbal communication skills.
• Ability to operate in a systematic and logical manner.
• An analytical mind & pay attention to detail.
• Must have good interpersonal skills.

• UG : B.Tech/B.E. - Computers, Electrical, Electronics/Telecommunication.
• PG : M.Tech/M.E. - Computers, Electrical, Electronics/Telecommunication.